The Future of Eating Disorder Telehealth Can’t Depend on a Traditional Scale
MyClearStep and Children’s Minnesota partner to bring more consistent, patient-sensitive weight monitoring into the home.
CUPERTINO, Calif. — July 27, 2026 — Telehealth has expanded access to specialized eating disorder treatment, but one major challenge remains: collecting consistent weight data remotely without placing the emotional burden of the number on the patient.
MyClearStep is helping address that gap through a new partnership with the Center for the Treatment of Eating Disorders at Children’s Minnesota.
Supported by a grant from Children’s Hospital Association, Children’s Minnesota began providing MyClearStep Numberless Scales® to telehealth patients in March 2026. The program allows patients to complete blind weigh-ins at home while securely transmitting measurements to their clinical care teams.
Unlike a traditional scale, the MyClearStep Numberless Scale® does not display the patient’s weight. This gives clinicians access to information that may be important to treatment while helping reduce patient exposure to a number that can contribute to anxiety, fixation or avoidance.
“Telehealth should not force clinicians to choose between reliable information and a compassionate patient experience,” said Nati Lavi, founder and CEO of MyClearStep. “Moving an appointment onto a screen was only the beginning. The next step is building the clinical infrastructure providers need to deliver thoughtful, connected care wherever the patient is.”
The partnership reflects a larger shift in virtual care. Remote treatment cannot simply replicate the conversation of an office visit. It also requires condition-specific tools that allow clinicians to collect meaningful information consistently and appropriately.
“The consistency we’re receiving from the scales has been incredibly valuable when monitoring weight with our telehealth patients,” said Jake Garin, MSW, LICSW, lead program therapist at the Center for the Treatment of Eating Disorders at Children’s Minnesota. “The rollout has been going very well, and the scales give our clinicians a more dependable way to receive weight information from patients participating in care remotely.”
The scales are currently being used with telehealth patients, and the clinical team is also exploring how the technology may support outpatient care in the future.
“The future of eating disorder care is not entirely virtual or entirely in person—it is connected,” Lavi said. “Technology should reduce the burden on patients and families while giving clinicians better tools to support care across settings.”
Through the partnership, MyClearStep and Children’s Minnesota are advancing a more patient-centered model for remote monitoring—one in which clinicians receive the information they need while patients remain focused on treatment, not the scale.
About MyClearStep
Founded in 2020 by CEO Nati Lavi, MyClearStep introduced the first HIPAA-compliant Numberless Scale®, setting a new standard for virtual and in-person care with stress-reducing, clinically rigorous monitoring solutions.
About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only one in Minnesota devoted exclusively to children, from before birth through young adulthood. An independent and not-for-profit system for more than 100 years, Children’s Minnesota offers more than 60 pediatric specialties through its two hospitals, nine primary care clinics, seven rehabilitation and eight specialty care sites throughout the Twin Cities metro area. The Kid Experts® at Children’s Minnesota are chosen by more families than any other pediatric health system in the region.
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